Why is my vape not charging?

The problem The device shows no charging light, or the battery does not gain charge.

Likely causes - A faulty or power-only USB cable. - A charging port blocked with lint or e-liquid residue. - A charger or USB port supplying more power than the device is rated for. - A battery at the end of its usable life.

Safe checks - Try a different USB-C cable and a different USB port. - Inspect the port in good light and clear loose debris with dry air only. - Charge from a computer USB port or a low-output plug rather than a fast charger. - Leave it on charge for the full time stated in the manual before judging.

When to stop using the device Stop charging and stop using the device if it is swollen, damaged, leaking, smells burnt, or becomes hot to hold. Do not attempt to open a device or replace a built-in battery. Take it to a battery recycling point.